Betting is entertainment, not a livelihood. 99ok believes every player can enjoy the experience mindfully and within their means. Our responsible gambling guidelines and tools are here to help you do exactly that.
We want you to stay in control at all times — which is why we've built dedicated protection tools.
Set your own daily, weekly, or monthly deposit limits. Once set, they cannot be changed until the period ends, keeping your budget protected.
Set a maximum time limit for each gaming session. Once the limit is reached, the platform will automatically warn you or log you out.
If you're feeling tired or overwhelmed, take a break for anywhere from 24 hours up to 6 weeks. Your account will be automatically deactivated for the duration.
If you need a longer break, register for self-exclusion ranging from 6 months to 5 years. No new accounts can be created during this period.
Set a maximum loss limit for a given period before you start. If you hit that limit, the system will automatically stop your betting.
Pop-up messages will appear at regular intervals to remind you how long you've been playing and how much you've spent.
Responsible gambling means treating betting and gaming purely as entertainment — not as a solution to life's problems or a reliable source of income. On 99ok, we want you to stay in control at all times — mentally, financially, and with your time.
Online betting is growing in popularity across Bangladesh, making it more important than ever to build a culture of responsible gambling. Many people start out playing for fun, but it can gradually become a habit. Without proper limits in place, that habit can lead to serious personal and financial problems.
99ok believes that an informed and happy player is our best ambassador. That's why we don't just offer games — we build a safe gaming environment too.
It's not always easy to recognize when entertainment has become a problem. Check the signs below — if three or more apply to you, it may be time to seek help.
For responsible gambling at 99ok, we recommend following a few simple but effective guidelines. Sticking to these will keep your betting experience enjoyable at all times.
Set a fixed monthly entertainment budget and stick to it for betting. This should be money you can afford to lose without it affecting your household or essential expenses. Never bet with money meant for rent, food, education, or medical costs.
Decide how many hours you'll play each day before you start. Avoid long uninterrupted sessions — take regular breaks, stay hydrated, and get some movement. Never bet when you're tired or emotionally distressed.
Don't place bigger bets as a knee-jerk reaction to a loss. This is known as "chasing losses" and is one of the clearest signs of problem gambling. Enjoy a win when it comes, but don't let the urge to ride that streak lead you astray.
Drugs and alcohol impair your judgment, which can lead to poor decisions when betting. Always play with a clear and steady mind.
Is someone close to you struggling with betting addiction? As a family member or friend, your role matters. There are steps you can take to help them.
Listen without judgment first. Remember, gambling addiction is a mental health condition — not a character flaw. Be patient and compassionate.
Rather than offering direct financial assistance, encourage them to seek professional help. 99ok's support team is also available to guide family members.
Ask yourself the questions below. Honest answers will point you in the right direction.
Have you lied to family members about how much you spend on betting?
Have you chased losses by placing more bets to win back money?
Do you feel restless or irritable when you're unable to bet?
Have you been betting at the expense of work or family responsibilities?
Have you taken out a loan or borrowed money to fund your betting?
Set deposit, loss, and session time limits from your profile settings.
Email us at support@99ok-jit.com anytime to request a break.
Contact us via live chat for a long-term break.
Chat directly with our team via 24/7 live chat.
Whatever the issue, whenever it arises, our team is here for you.
support@99ok-jit.com
Live Chat – Active 24/7
99ok's responsible gambling platform offers multiple powerful protection tools. Choose the ones that work best for you.
Set your own daily, weekly, or monthly deposit limits. Decreases take effect immediately; increases require a 24-hour waiting period.
Cap the total amount you wager within a set period. Protect yourself from placing large bets in the heat of the moment.
You'll receive an hourly reminder of how long you've been playing, helping you avoid spending too much time on the platform.
Self-exclusion lasting from 6 months to 5 years. During this period, you will not receive any bonus offers or marketing communications.
We're more than a gaming platform — we're committed to the well-being of every player.
Age verification is mandatory at registration. Users under 18 are not permitted to create an account.
No advertisements or promotional messages are sent to self-excluded users.
Our support team is specially trained in responsible gambling and is ready to help with care and sensitivity.
Win probability, RTP, and game rules are clearly disclosed for every game.
We make it easy to withdraw your winnings quickly, reducing the temptation to put them back on the line.
Our responsible gambling policy is updated regularly in line with international standards.
Find answers to the most frequently asked questions from 99ok users.